![]() ![]() If the time comes that the developer gets a productive editing interface in place, ScreenSteps could become the best product in the category of documentation development, but until then it is punishing experience to use this product. If you don't need multi platform or zendesk integration you are much better off with MacSnapper. I will develop and organize all the content of my manual with other screen snap tools such as Little Snapper, Skitch and Voila and then move them into ScreenSteps as a final step. ![]() In the end, the process of producing documentation becomes as frustrating and time consuming as it would be without the program.īecause this program integrates with Zendesk I will continue to use it but only as a publishing tool. There is no way to handle multiple steps so each step must be individually moved from lesson to lesson in a tedious multi-step process that wastes time and energy. The standard system clipboard is not supported so there is no way to collect steps and improve efficiency using scrapbooks or multi-clipboards. The editing interface is anti-productive. It is extremely time consuming and tedious to reorganize steps into multiple small hyperlinked lessons All the time you save by creating steps easily is completely lost in the editing process. Unfortunately, this is where things fall apart. This is a very quick and easy process that is seamlessly integrated into the process of using an application while you document it.Īt the end of a documentation session you are left with a lesson full of screen steps that can be nicely annotated and described with minimal text to produce a clear tutorial that teaches the end user well. It is very effective and easy to use when it comes to snapping screen shots which are automatically added as steps to an open lesson. Also, it is cross platform which is very important if your are documenting a product runs on both Mac and Windows. It integrates with Zendesk which is very important to me. I can output manuals to a variety of well designed outputs including pdf and html. You can visit our article on reducing wireless interference to learn how to change wireless channels and move Sonos away from certain electronic devices in order to avoid interference.ScreenSteps has certain great advantages that make it worthy of consideration. Wireless interference can contribute to issues like Sonos products disappearing from the app. If your Sonos system is in a wired setup, move the product closer to the next closest Sonos product instead. Try moving the product closer to the router to prevent future drops. If your Sonos product is far from the router, it may be struggling to stay connected to your wireless network. Move the Sonos product closer to the router Preventing Sonos products from disappearing When your network is back, check your Sonos app to see if your product has reappeared. Your router may take several minutes to come back online. Unplug your router from power for ten seconds and then plug it back in. ![]() If the product is showing a flashing green light after powering up, you'll need to add it back to your system. When the product has finished powering up, check the Sonos app to see if it has reappeared. The white status light will blink while the product is powering up. Remove the power cable from the Sonos product, wait five seconds, then plug the cable back in. You can check if a Sonos product is powered on and responding by pressing the Play/Pause button and seeing if the status light reacts. Make sure the product's power cord is plugged in firmly and connected to a working power outlet. Your Sonos product may have disappeared from your Rooms list if it has lost power. From the Settings tab, go to Support > Find Missing Products and follow the on-screen steps. The Sonos S1 app for iOS and Android can help you reconnect a missing product. 3 Use the Rich Text Editor to display the Stimulus content (document / web site / image / video). 2 Instructions are general instructions for the whole Stimulus group of questions (Optional). 1 Stimulus title will display at the top of the Stimulus in bold. Use “Find Missing Products” in the Settings tab In the first column, enter the Stimulus title, instructions, and content. If you can't use your Sonos system at all and your app is showing an "Unable to connect to Sonos" error message, see our article Unable to connect to Sonos. The steps below apply to a Sonos system that's still working, but is missing one or more products in the Rooms list. This article will help you bring back a Sonos product that has disappeared from your Sonos S1 Controller app.
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